How to Book and Manage WestJet Airlines Reservation?

Q: What is WestJet Airlines' cancellation policy?

WestJet allows most flights to be canceled up to two hours before departure, except UltraBasic fares, which are non-refundable. You can cancel within 24 hours of booking for a full refund if your flight departs more than 24 hours later. After that, cancellation fees apply based on fare type and route—ranging from $100 to $708 CAD. EconoFlex, PremiumFlex, and BusinessFlex fares allow free cancellations, with funds returned to your Travel Bank or original payment method.

Q: Can I get a refund if I cancel my WestJet Airlines flight?

Yes, depending on your fare. PremiumFlex and BusinessFlex tickets are fully refundable flight tickets. EconoFlex offers refunds as Travel Bank credits with no cancellation fee. UltraBasic fares are not eligible for refunds or credit. Other fares may incur fees (from $100 to $708 CAD) and provide credits, not cash refunds. Flights canceled within 24 hours of booking are generally eligible for full refunds unless they depart within that same 24-hour window.

Q: What happens if WestJet cancels my flight?

If WestJet cancels your flight for reasons within their control, you may qualify for a refund or rebooking on the next available flight at no cost. According to Canada's Air Passenger Protection Regulations (APPR), if you're notified 14 days or fewer before departure and your arrival is delayed by 3+ hours, you may receive compensation up to $1,000 CAD, depending on the delay length. Disruptions due to strikes or essential service issues are not eligible for compensation.

Q: How much is the compensation for flight delays or cancellations?

For eligible WestJet-operated flights in Canada, compensation under APPR is based on delay length:

• 3 to 6 hours: $400 CAD
• 6 to 9 hours: $700 CAD
• 9 hours or more: $1,000 CAD

Eligibility applies when delays or cancellations are within WestJet's control and notice was given 14 days or less before departure.

For any questions regarding cancel flight or refunds, contact us at +1 (587) 287 1191, and our experts will guide you through the process to ensure a smooth experience.

Q: Can I change the travel date on my WestJet Airlines flight?

Yes, you can change your flight date, but it depends on your fare type. No changes are allowed for UltraBasic fares. For other fare types, a change fee applies, and any fare difference will be charged. For example, the change fee for flights within Canada ranges from $100 to $118 CAD, while changes to international flights may cost more. EconoFlex, PremiumFlex, and BusinessFlex fares allow changes with no fee, although any fare difference applies. For Member Exclusive fares, the original booking must be canceled, and a new booking must be made, subject to availability.

Q: Are same-day confirmed changes available with WestJet Airlines?

Yes, WestJet offers same-day confirmed changes, provided the following conditions are met:

• The change is within the same calendar day.
• The flight is from the same origin to the same destination.
• The flight is operated by WestJet or WestJet Encore.
• You purchased a refundable fare (EconoFlex, PremiumFlex, BusinessFlex, Member Exclusive).
• There is a seat available in the same cabin as originally booked.

Fees for same-day confirmed changes:

• Ranges from $100 to $177 CAD, depending on the route.
• UltraBasic fares, charter flights, and the last flight of the day are not eligible for same-day changes.

Q: Can I update the name on my WestJet Airlines ticket?

Yes, WestJet allows minor name corrections on unused tickets, such as fixing a spelling mistake or adding a middle name. However, full name changes or transfers to another person are not permitted. The name must match your government-issued ID. Only one correction is allowed per booking, and changes to the date of birth or gender are not permitted. You can make WestJet name change on ticket during travel as long as they match the ID/passport you're using.