Privacy Policy

Thank you for choosing Fond Travels ('we,' 'us,' or 'our'). We are dedicated to guarding your privacy and authorizing the safety of your data. This Privacy Policy abridges how we gather, use, release, and protect your data when you use our services or visit our website. By using our services, you approve of the practices defined in this policy.

We may collect personal information from you directly and automatically when you use our services or interact with our website. The kind of information we assemble may include:

• Contact Information:Your name, address, email address, and phone number.
• Travel Information:Particulars of your travel plans, comprising flight reservations, hotel bookings and transportation.
• Payment Information:Credit card specifics, billing address, and payment account.
• Identification:Passport details, driver's license, or other identification documents required for travel arrangements.
• Communication Data:Your communication with us, plus emails, chat messages and phone calls.
• Website Usage Data:Information about how you use our website, including pages visited, IP address, browser type, and device information.
• Geolocation Information:Location data if you enable location-based services on our website or app.

How We Use Your Information

We use the composed information for numerous things, including:

• Providing Services:Fulfilling your travel bookings, reservations, and related services.
• Customer Support:Replying to your queries, assisting, and solving client concerns.
• Payment Processing:Processing payments, verifying transactions, and preventing fraudulent activities.
• Communication:Sending confirmations, updates, and crucial travel-related information via email or other means for client-protected info.
• Marketing:Sending promotional offers, newsletter subscriptions, and travel-related information unless you opt-out.
• Improving Services:Analyzing website usage data to enhance user experience, tailor offerings, and develop new features
• Legal Compliance:Conforming to legal responsibilities and resolving disputes.

How We Share Your Information

We might share your data in the following situations:

• Service Providers:Sharing information with trustworthy third parties who support us in providing services—airlines, hotels, car rental agencies and payment processors.
• Legal Requirements:Revealing information to observe applicable laws, regulations, or legal processes.
• Business Transfers:Sharing data during a merger, acquisition, sale, or other business transaction.
• Consent:Sharing data with customer consent for a particular use—booking tours or activities.
• Protecting Rights:Sharing data to secure rights, privacy, safety, or property, as well as those of our users or others.
• Improving Services:Analyzing website usage data to enhance user experience, tailor offerings, and develop new features
• Legal Compliance:Conforming to legal responsibilities and resolving disputes.

Your Choices

• Access and Correction:You can access and correct your personal information stored with us. You may associate with us to request updates or alterations.
• Opt-Out:You can choose not to receive marketing promotions by unsubscribing emails or communicating with us directly for privacy protection.
• Cookies and Tracking:You can control cookie preferences through your browser settings, though this may affect your experience on our website.

Data Security

We implement technical and administrative precautions to safeguard your personal information against unauthorized access, disclosure, modification, or deletion. However, it's important to note that even with our best efforts, no internet transmission or storage system can be ensured to be completely secure.

Children's Privacy

Our conveniences and services are not suggested for individuals under the age of 18 years. We do not assemble personal information from children. If you think or assume we have unintentionally collected information from a child, please get in touch with us to have it removed.

Links to Third-Party Websites

Fondtravels.ca may contain links to third-party websites. The control of such sites' content or privacy practices is not in our hands. We suggest you analyze the privacy policies of any third-party sites you visit.

Retention Period

We'll keep your Personal Information for as long as needed to meet the purposes outlined in this Privacy Policy, unless the law allows or mandates a longer retention period.

Changes to this Privacy Policy

Occasionally, we update this Privacy Policy to highlight changes in our practices and services. You’ll be notified of the significant changes or the revised policy on our website, along with the effective date.

Consent

By using our services or visiting our website, you consent to collecting, using, and sharing your personal information as described in this Privacy Policy to secure information.

Sensitive Information

Please refrain from sending or revealing any sensitive Personal Information (such as Social Security numbers, details about race or ethnicity, political views, religious beliefs, health information, biometrics or genetics, criminal history, or membership in a trade union) through the Services or any other means to us.

Governing Law

This Privacy Policy is controlled by and construed under the laws of Canada. Any dissimilarities arising from this Privacy Policy for personal data policy shall be subject to superior jurisdiction of the appropriate court in Canada.

Contacting Us

Got questions? If you have concerns or requests related to this Privacy Policy or regarding your personal information, do not hesitate to contact us at: